In 2001, Mayor William A. Johnson of Rochester, New York, appointed a Commission on Race and Ethnicity charged with the ambitious task of eliminating racism in the community. The Commission explored various approaches to address the issue of racism, concluding that a heart-to-heart process that forged relationships between diverse people would be the most effective means to counter the problem. At their recommendation, and with the Mayor’s endorsement, Idea Connections – a consultancy with extensive human and organizational development expertise – designed , developed and implemented the program.
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